★ Q&A for purchasing
1. This product supports steering wheel control buttons
2. Support non-original camera, support multiple phase mechanism
3. The product includes instructions, and a QR code card is included in the package (scan the QR code to obtain the instruction manual download link)
4. All machines include RCA cable, support subwoofer connection
5. The original car functions are not supported by default, such as air-conditioning settings
6. The product does not include the frame, please see the accessories map and the SKU you selected when purchasing
★ Is it suitable for your car?
1. This is a 7inch or 9 inch universal machine, including a universal mounting bracket on the back, which supports direct installation. Please check the size of the machine (including the front and rear) in the product introduction and compare it with the size of your car’s installation location.
2. You can also choose to install it with a dedicated frame, which is more beautiful and equipped with a dedicated power cord for plug and play.
3. Some models include canbus to support the original car function.
4. The product sends a universal power cord by default, and it does not include canbus.
You cannot plug and play with your original car interface.
5. If you need a dedicated power cord or canbus, please contact us for additional purchase.
★Android version judgment method
Real Android 12 support split screen and application floating window function.
★Likes Benefit
Our product warranty is one year and service life time. If you give us 5 star feedback and share photos on Aliexpress, we will extend warranty by 6 months. At the same time, high-quality feedback will have the opportunity to get limited gifts.
FAQ
1.Why can’t turn on the car radio ?
1.1Please check the Voltage of car radio : 12V
1.2When you test this car radio,you can combine the red and yellow wires and connect them to the positive side of the power supply.Black line to negative power supply.
1.3Replace the same type of insurance to test the car radio.
Note: Please must use our power cables to connect our car radio,it is not possible to insert the original car plug directly into our machine.
2.Why the car radio will show “No Signal” when we reversing?
Please check if the camera’s line is properly connected to the car radio.
Note:The video port of rear camera must insert the “CAMIN” port of car radio.
3.Why does the camera display “!” and “Can’t watch video while driving” when I use USB to watch videos?
Please turn off the “Video Warning” function in the settings,then will be OK.
4.Why can’t search FM?
4.1: No radio antenna inserted;
4.2: Please check if the radio antenna is plugged in. Please insert more antennas several times to make it well contacted;
4.3: The signal of your location is not good. Please go to a better place to test again
4.4: The radio antenna on the car is broken/no effect; please replace the radio antenna and test again.
5.Why can’t connect the Bluetooth of car radio?
5.1.Open the phone settings interface, open the Bluetooth in the Bluetooth function, search for Bluetooth devices, find the player’s Bluetooth model to be paired.
5.2.Please try to use another mobile phone to test this function.
All methods are correct and still cannot use Bluetooth, Please unplug the plug on the back of the player and plug it in after 3 minutes.
6. What is the difference between WiFi and 4G?
6.1.The device has functions such as navigation, playing music, and video. However, in order to connect your machine to the Internet, you need to use your smartphone as a modem. Therefore, for those who use the Internet frequently while traveling, we recommend buying a version with 4G. Because if you keep your phone in modem mode, it will discharge quickly.
About delivery
After submitting the order, we need to connect the product to a power test, test the performance, and then use a multi-layer anti-collision box to ensure that the product is safely delivered to your hands. Delivery takes 1-3 business days after purchase, please be patient.
About after sales
If there is a problem after receiving the goods, please give us a chance to serve you. Please do not open the dispute. Disputes are handled by the platform, and the platform’s customer service personnel cannot understand all the details of the product, especially technical issues. We have professional customer service and technical staff, all have rich experience in processing the product, and will better solve your problem.
Please don’t give us bad reviews and disputes before contacting us If there is any problem with the product please contact us first, we will help you solve the problem.thank you!
