SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
15-40 Business days |
| Canada, Europe |
15-40 Business days |
| Australia, New Zealand |
15-40 Business days |
| Central & South America |
15-40 Business days |
| Asia |
15-30 Business days |
| Africa |
15-40 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of car accessories (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.carforaccessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
It is a good device but keep in mind that it only works if you have factory carplay on your car if not, It won't work and in this way i don't really see the point why did you buy this device only if you want wireless that's all
Good product and I recommend it for cars with a wire connection, OK.
Great product, fast shipping, reliable seller, Olee.
Finally YouTube and more on my car, very satisfied, works well, very easy to install once you understand the process, I highly recommend this product, of course you need a network during your journey (do not watch videos while driving, it's prohibited). Thank you, Chinese people.
everything ok, come on Milan, great product, I recommend it, top seller
Excellent product, fast shipping, I recommend it.
Excellent product, excellent seller. I recommend it.
Quality product, well packed and working perfectly.
All good, it seems quality, for a now it’s working good, we will see for a later…only after 10 mins of working, it starts to heat, i am only scared about device because that
Excellent CarPlay and Android Auto, fast seller, top-notch service.
Bought for Cupra, still have to try it out.
Everything went perfectly, fast delivery. Happy to do business again. Top seller. Rating 1.
The product is identical to the description and works perfectly, thank you to the seller.
damaged package
Hello, I have received my order. Everything is compliant and of very good quality. Thank you very much for your seriousness and professionalism.
Very easy installation, just plug in, connect and you're ready to go! All necessary adapters are included in the delivery! Highly recommended!
The product is of excellent quality, the seller is very friendly, i know this brand well, the quality is top notch.
The shipment arrived quite quickly. The order matched the auction description. The seller is reliable. Despite the low purchase price, he did not cancel the order, as sometimes happens with some, but he completed his task PERFECTLY! As for the installation and operation of the device, I have not yet verified that. Overall rating: EXCELLENT!