We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 15-40 Business days |
| Canada, Europe | 15-40 Business days |
| Australia, New Zealand | 15-40 Business days |
| Central & South America | 15-40 Business days |
| Asia | 15-30 Business days |
| Africa | 15-40 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
This is the second time ordering this camera. i am pleased with it. installation wasn’t complicated and picture quality is good.
I would buy it again because the price and quality are very good, I recommend it.
It feels like very good quality
The camera is very good. It has a motion sensor and night vision. The price-quality ratio is very good. The only thing is that the package arrived dented and broken. I am leaving images: the carrier should be more careful. Luckily, nothing was broken. The app is O-KAM Pro, I also left images for them.
Excellent camera, I would buy it again. It's an excellent product, I recommend it.
Excellent quality. Easy set up with instructions. I bought this camera because the two i bought a year ago are working so well.
I recommend this camera to everyone. I am surprised how great it is, i didn't expect it for such a low price. I want to order 2 more and i have recommended them to my family and friends.
perfect camera.. durable and excellent video quality
Very good. Battery lasts more than two months.
Delivery was fast and it works well. The TF card fits and the image quality seems good. There seems to be almost no battery consumption until detection, and it consumes 1~2% battery when operating once.
I bought 7 of them. The camera pairs very easily with the app in a simple and intuitive way. The app sometimes crashes. The vision is good. The only problem is the wall mount. It's too rigid and short.
I bought 6 of them. The app installs very easily and the use is simple and intuitive. Sometimes it crashes. The problem with these cameras is the included support, too rigid.
Excellent software and hardware. My second purchase, I had an almost half-year excellent experience.
The picture quality is good, but maybe because of incorrect settings, the battery drains quickly. There's an auxiliary battery. You can use it with peace of mind as it's attached. It's the best value for money; definitely buy it.
It's what I expected. Good image (obviously not like a smartphone camera), and the battery lasts a long time (we haven't needed to charge it again for a week). It is much more convenient, as you do not need an electrical power grid for it to work, you just need to charge it when necessary.
I bought 4 of them. The setup is simple and intuitive. They work well. The only downside is the wall mount which has little play.
Excellent product quality, I have been surprised. seller fulfills what they sell.