We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 15-40 Business days |
| Canada, Europe | 15-40 Business days |
| Australia, New Zealand | 15-40 Business days |
| Central & South America | 15-40 Business days |
| Asia | 15-30 Business days |
| Africa | 15-40 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Looks really good, worth every dollar. The flashlight, charging, inflating, everything works well.
The device is a bit larger than the usual ones. It's a bomb of a device, including an air compressor and a computer for fault detection. I highly recommend it. It arrived fully charged, with less than one line left at the end.
The package arrived in 2.5 weeks. The booster looks high quality. I liked that it comes with a case and is convenient to take with you. I bought it as a gift, so we haven't tested how it starts the car yet.
I am very satisfied with this purchase! The kit is very comprehensive and includes great extras like gloves. The device itself looks extremely durable and strong, and the flashlight is powerful. Everything feels high quality. Highly recommended!
Perfect product! Complete kit including adapter for glove lighter and everything listed on the product. Excellent packaging.
Excellent product worth every penny, including a booster, a flashlight, a portable charger, a compressor, and even comes with a connection for car fault diagnosis.
Excellent booster. Looks very high quality and good. Comes equipped and neatly packed in a case.
Looks good, many functions, hope it works well
Arrived quickly, well packaged, good quality. I am satisfied and recommend both the product and the seller. Not activated yet. Arrived at 36 percent charge.
Fast delivery and excellent product as described. It has been running my car smoothly for now.
It seems bombastic that this is exactly what I expect from a product with such features. It comes with a storage bag and a bunch of accessories, which is even better. The flashlight has various operating options as well as grip handles and a digital display with multiple indicators. In my case, it came with an adapter for the vehicle's diagnostic socket and an operation manual, probably part of the product package. Regarding the battery life, I rely on another model from the company with which I have experience and believe and hope that there is no difference between the two in this matter. One strange and frustrating thing in my case is that the package arrived at the other end of the city to a place that has no opening hours and no phone response, which made me have to come twice to collect the package.
Very good tool for multiple use, huge battery capacity,high power compressor, wonderful screen to manage all the functions, little heavier than normal but worth the price, highly recommend!! !
Hello, great product. New Utrai: the Utrai JS-30 starter kit, completely new and highly effective. With its 16,000 mAh battery and high amperage, it can start very powerful diesel or gasoline vehicles. It is also equipped with a compressor with a power of 150 psi and a very bright and foldable LED lighting. The kit also includes an OBD diagnostic tool to view vehicle errors and other useful accessories. It can be used as an external battery or as a power station via a USB port or a 12 V cigarette lighter adapter. Everything works very well, fast delivery, and thank you very much for the product. 👍
I already have the utrai js-5 product. I bought it in the early days and have been using it without any issues for a long time. Recently, my friend's car had a flat battery and I tried to jump-start it but it was completely discharged so the js-5 didn't have a jump-start function so I had to disconnect my car's battery to start it and then reattach it. Then I found out about a jump starter with a jump-start function and decided to buy the Bendict product which is a domestic product. However, Bendict also doesn't have functions like tire pressure so I looked into it and found out that utrai released this product so I bought it. I haven't tried the function yet but I trust it because I've been using the js-5 product I bought before without any issues. It has a jump-start function but it's still new so it's too early to discuss its pros and cons. The seller's mindset is very good and friendly so I'm satisfied with the purchase. I have two cars at home so I think I can carry one at a time. utrai has good durability so I don't know when it will be needed but if I have another purchase in the future, I will visit this seller
I already have it; it arrived quite quickly, came in its original box and in perfect condition, the first impression is a 10! The product comes in a hard case with a zipper. Once you open it, the presentation is spectacular, everything is very organized. It comes with car clips, gloves, instructions in Spanish, a cable to inflate the tires with different nozzles, the OBD device, a USB cable, very very complete. Then the device is large in size, weighs a little but not bothersome. It has a couple of handles for carrying it well. A flashlight with various modes, emergency red light, it has for inflating the tires, it's a car starter, also serves to charge devices as if it were a power bank on one side. It has several USB ports, it has a side flashlight and you can also connect it to the car's OBD. I truly recommend it 100%, it's amazing and works perfectly. I fully recommend the seller.